Queen Cafe Hotel & Pub

Great location, really good breakfast cooked to order, Bella is the best thing about this place. She is so kind, genuine and extremely helpful in helping to make plans and provide suggestions. She helped me decide where to go next based on weather and I had the time of my life on the ha giang loop. She would even text me to see how I was doing while on the tours, and would walk with me to the bus that would pick me up and see me off. You can tell she really cares. Henry was also kind and when I was having a rough day he brought me coffee which means alot when you’re solo traveling. While it’s not a particularly social hostel you can still meet people. The beds are comfortable. It has an elevator as well.

This is a very well-run hotel staffed by a very efficient team (led by hotel manager, Bella) who consistently go out of their way to make your stay comfortable, to help you with local arrangements and to solve any questions you might have. Also, the hotel's location is perfect for walking around Hanoi's fascinating Old Quarter where there are endless restaurants, shops and street food stalls. I would re-book at Queen Cafe Hotel & Pub in a heartbeat.

Very hospitable, very friendly staff that's always trying to help and make things easier for you. The room was very comfy, had a private bathroom and basic amenities a hotel would provide. The room was spacious for me as a solo traveller. The hotel offers daily cleaning of rooms unless instructed otherwise and can also help with your laundry if needed. Note on the Standard room: the window faces the inner staircase (room 202), it's very quiet but I struggled a bit not having daylight, specially with a bit of jetlag on the first couple of days, but other than that, I wouldn't mind it. They also have private rooms with larger windows and balconies from what I've seen. The hotel is a part hostel as well but the section with the private rooms is very quiet. There is also a café in the lobby where they also serve a tasty breakfast from the menu. It was also very nice to just chill in the lobby/café when I needed a quiet break from the Old Quarter with good wifi. The location was also ideal if you plan to be in the Old Quarter, you can get anywhere with just a few minutes walk!

Incredible stay at Queen Cafe Hotel and Pub as well as their sister hotel - Queen Cafe Hotel 2. Staff Bella and Henry went above and beyond for us the entire time - helping us with booking extra nights, luggage storage while we went on an overnight trip and accomodating anything we asked! Room was great - very spacious and clean and comfortable bed. Location is also great walking distance to everything.

Perfect location in the old quarter surrounded by restaurants and bars and in walking distance to a lot of the sights in Hanoi. Good size bathroom and a powerful warm shower and shower curtain. The room was a great size and the bed was too, and comfy. Good facilities with a fridge, hairdryer and storage space. The downstairs area was a good communal space with good options for breakfast and we were greeted with free tea and coffee which was really appreciated. The staff went above and beyond for us and nothing was ever too much. We booked a cruise for Ha Long bay through the property and we had transport to the airport organised too. Bella was a great host and gave us suggestions of places to go to eat/ drink and was very welcoming.